As Julie shared, “We want guests to have the perfect experience each and every time they stay with us. We’re all about the details and little extras.” Some of their “extras” include a welcome basket with snacks and gift cards to Rainbow Row shops, top-notch mattresses and bedding, and unparalleled standards for cleanliness. Each flat highlights a different region of the world, from Sub-Saharan Africa to Antarctica. The Flats are a favorite for traveling healthcare workers and businesspeople, and are also an excellent option for out-of-town guests and those passing through the region.
The Flats are available for booking through Airbnb and VRBO. You can also book directly through their website and learn more at www.theflatsdowntown.com. Congratulations, Julie and Norm – this is a wonderful addition to our community!
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The Chamber celebrated with Shannon Maier, founder of Journey Living, and her team on the opening of the new Sozo Center on S. Main Street in Bellefontaine. In her previous role as a truancy officer for Bellefontaine City Schools, Shannon saw a need for counseling for some of the young people she interacted with. Her passion is to guide people of all ages through their own personal journey while teaching them strategic life skills through her G.O.A.T. program, life coaching, and public speaking engagements. Tammy Nicholl recently joined the JLM team after a long and rewarding career of social work and addressing mental health and addiction issues in our community. The Sozo Center is the new home base for Journey Living Ministries and is located at 661 S. Main Street, Bellefontaine. You can learn more about JLM's work at their website, www.journeyliving.org. Congratulations, Shannon & Tammy!
August 4 marked the official opening of the One-Eyed Cookie Lab! Owner Jennifer Rachek has been baking her whole life and decided to turn her hobby into a business in 2020, naming it after her one-eyed Labrador Amelia (the original “one-eyed cookie lab”). Her record-breaking ribbon cutting crowd is a testament to how excellent her cookies are! Jennifer’s shop in the Historic Opera Block on Court Avenue in Bellefontaine will be open Wednesday – Saturday 10 – 8pm starting in mid-August. You can learn more about the One-Eyed Cookie Lab at www.oneeyedcookielab.com. Congratulations, Jennifer – the Chamber team is so excited to have you in downtown Bellefontaine and we look forward to regular stops in your store!
2. Ignoring the Importance of Branding:
Branding is more than just a logo and color scheme. Neglecting to invest in strong branding can result in a lack of brand recognition and differentiation from competitors. Consistent branding across all channels helps build trust and loyalty with customers. 3. Overlooking the Power of SEO: Search Engine Optimization (SEO) is crucial for online visibility and organic traffic. Ignoring SEO best practices can cause your website to rank poorly in search engine results, making it challenging for potential customers to find you. 4. Neglecting Mobile Optimization: With the increasing use of mobile devices, having a mobile-optimized website and mobile-friendly emails is crucial. Failing to optimize for mobile can lead to a poor user experience and high bounce rates. 5. Relying Solely on One Marketing Channel: Putting all your marketing efforts into one channel can be risky. Diversify your marketing strategies to reach a broader audience and reduce the risk of losing all your traffic and leads if one channel underperforms. 6. Disregarding Social Media Engagement: Using social media solely as a broadcasting platform can be a mistake. Engaging with your audience, responding to comments, and participating in conversations helps build a community around your brand and fosters a sense of connection. 7. Overlooking Analytics and Data: Failure to track and analyze marketing data can lead to missed opportunities for improvement. Utilize analytics tools to measure the performance of your campaigns and make data-driven decisions. 8. Setting Unrealistic Expectations: Expecting immediate results from marketing efforts can lead to frustration and disappointment. Marketing takes time, and setting realistic expectations helps maintain focus and motivation. 9. Not Testing and Iterating: Not testing different marketing approaches and strategies can limit your understanding of what works best. A/B testing various elements of your campaigns can help optimize performance and achieve better results. 10. Forgetting the Call-to-Action (CTA): A strong and clear call-to-action is essential in marketing materials. Without a compelling CTA, your audience may not know what action to take next, resulting in missed opportunities for conversions. 11. Ignoring Customer Feedback: Customer feedback is a valuable source of insights and opportunities for improvement. Ignoring or dismissing customer feedback can lead to a disconnect between your brand and its customers. By recognizing these common marketing mistakes, you can take proactive steps to avoid them and create more effective, successful marketing campaigns that drive growth and engagement for your business. Remember that marketing is an ongoing process, and continuous learning and adaptation are key to staying ahead in the ever-evolving landscape of marketing. Since 1955, United Way of Logan County has been at the heart of the community uniting individuals, businesses and organizations to create lasting change. Over the years, they have become the philanthropic hub of Logan County, providing essential support and resources to improve the lives of its residents. 136 years ago, in Denver Colorado, United Way’s roots trace back to a seemingly unlikely gathering. A woman, a priest, two ministers and a rabbi came together and conceived the nation’s first united campaign, which benefited 10 health and welfare agencies in the area. Their idea, which inevitably sounds like the beginning of a bad joke – led to the creation of an organization that coordinated relief services, counseled and referred clients to cooperating agencies, and provided emergency assistance grants. That year, the group raised $21,700 for this greater good and marked the inception of a movement that would become United Way. The spirit of giving and community support then spread to Logan County, Ohio in 1955 when local community leaders organized the United Fund of Logan County. Since 1955, generations of local residents and businesses make their charitable impact through United Way. When you give to United Way, you become a part of a long-standing solution that works to positively influence the health, education, and financial stability of every person in Logan County. United Way is most well-known for the traditional “Workplace Campaign,” in which employees at participating businesses have the opportunity to make a pledge to give to United Way via payroll deduction throughout the year. It’s a convenient and easy way for people to make a difference locally year-round. More than just a fundraiser, United Way collaborates with businesses, non-profits, government, and civic organizations to address the growing needs of our community. No gift is too large or too small, as your contributions of time and treasure unite with those of others to make a difference here at home.
93 cents of every dollar raised goes directly to local programming, beating the Better Business Bureau’s Standard of Charitable Accountability of 65 cents on the dollar. Not only do they keep the money raised local, but the team at United Way believes in being involved in the local community, also. By being a member of the Chamber, they are better connected with their neighbors and business leaders and can stay aware of what’s happening in the community. For aspiring entrepreneurs, Dave Bezusko, Executive Director of United Way, offers a crucial piece of advice: “In your business plan, think about ways in which your business and your customers can give back to the community. Scores of surveys and research shows that consumers have a more positive perception toward small businesses and large corporations who are socially responsible and give back in a purposeful way.”
Ashley Spence, Resource Coordinator and their Licensed Social Worker, is embedded in nine participating workplaces in Logan County to meet one-on-one with employees about non-work related issues and connect them with available resources. Locally, United Way was voted Best Non-Profit in the Best of Loco contest.
United Way plans to launch a new program this fall and will be hiring for a full-time VITA Program Coordinator. This will be a public-facing role within the United Way of Logan County. The position fills a critical part of the Strategic Plan to positively influence the financial stability of every person in Logan County by coordinating and supervising all aspects of their new Volunteer Income Tax Assistance program. The VITA program serves low- and middle-income families, providing free tax preparation and filing in Logan County. The starting salary will be between $45,000 and $50,000 and the successful candidate will have a Bachelor’s Degree and / or 1-3 years of experience in any of the following: Tax Preparation, Volunteer Management, Banking or Finance, Social Service, Non-Profit work. United Way is now located at 653 S. Main St., Bellefontaine, where they moved to in 2022. Along with Dave and Ashley, others on the United Way team are Melody Couchman, Community & Engagement Director and Linda Sundburg, Bookkeeper. Coming up this month is United Way of Logan County’s big Community Care Day on August 25. Community Care Day is an annual event where hundreds of volunteers from area workplaces, churches and civic organizations will work on meaningful group projects and make a difference in Logan County! You and your coworkers can sign up here: uwlogan.org/community-care-day-2023 and enjoy a fun day of giving back to the community. You can find this event, and others on their website: uwlogan.org. There, you will also see more information about the impact they have had in Logan County, their programs, and more! Please join us in congratulating United Way of Logan County on being the Logan County Chamber of Commerce August 2023 Business of the Month!
1. Artificial Intelligence (AI) Takes the Center Stage:
Artificial Intelligence has revolutionized the marketing landscape in ways unimaginable just a few years ago. In 2023, AI is omnipresent in marketing strategies, providing businesses with data-driven insights, personalized customer experiences, and enhanced marketing automation. AI-powered chatbots are becoming more sophisticated, enabling companies to offer real-time customer support, while AI-driven analytics tools help marketers make data-backed decisions. Machine learning algorithms continue to improve customer segmentation, allowing for more targeted campaigns, resulting in higher conversion rates. 2. The Rise of Extended Reality (XR) in Marketing: Extended Reality, which encompasses Augmented Reality (AR), Virtual Reality (VR), and Mixed Reality (MR), is revolutionizing the marketing experience. Brands are using AR to enable customers to virtually try products before purchasing, enhancing consumer confidence and reducing product returns. VR is being leveraged for immersive storytelling and virtual events, providing unique and unforgettable experiences for customers. MR, which combines elements of AR and VR, is opening up new possibilities for interactive and engaging marketing campaigns. 3. Influencer Marketing Evolves: In 2023, influencer marketing continues to thrive but has evolved to prioritize authenticity and relevance. Consumers are becoming more discerning, seeking genuine connections with influencers and demanding transparency from brands. Nano and micro-influencers, with smaller but highly engaged followings, are gaining popularity as they tend to have a more authentic and loyal audience. Furthermore, brands are focusing on long-term partnerships with influencers, allowing for more substantial and authentic content creation. 4. Video Content Dominates: Video content has been steadily growing in importance over the years, and in 2023, it has solidified its place as the king of content marketing. Short-form videos, such as those found on TikTok and Instagram Reels, are gaining immense popularity and offer a great opportunity for brands to showcase their creativity. Live video streaming continues to rise, offering an authentic and interactive way to engage with audiences. Moreover, businesses are investing in personalized video messages, strengthening the emotional connection with customers. 5. Sustainability as a Core Marketing Value: Consumers in 2023 are increasingly conscious of the environmental and social impact of the brands they support. Sustainability has shifted from being a mere buzzword to a core marketing value. Companies are embracing eco-friendly practices, reducing their carbon footprint, and incorporating sustainable sourcing into their marketing messages. By showcasing their commitment to sustainability, businesses can attract socially responsible consumers and build brand loyalty. As we navigate through 2023, the marketing landscape continues to evolve rapidly, fueled by technological advancements and shifting consumer preferences. Embracing artificial intelligence, extended reality, and video content while prioritizing privacy, authenticity, and sustainability will undoubtedly be the keys to successful marketing in this dynamic era. By staying agile, open to experimentation, and genuinely connecting with their audience, businesses can leverage these trends to elevate their marketing strategies and drive lasting success. Consistency is at the heart of successful branding, allowing businesses to create a strong and recognizable identity that resonates with customers. In this blog, we'll dive into the importance of maintaining a consistent brand image and how it can lead to lasting success. Create a Memorable Identity Consistent branding allows businesses to create a unique and memorable identity that stands out in a crowd. Having a consistent logo, color scheme, and messaging across different platforms, leaves a lasting impression. This repetition reinforces the company's values, mission, and products/services, making it easier for consumers to recall and associate with the brand. Build Trust and Credibility Trust is the foundation of any successful relationship, including the one between a brand and its customers. Consistency in branding demonstrates professionalism and reliability, assuring customers that the business is committed to delivering quality products or services. When a brand consistently delivers on its promises, customers feel more confident in their purchasing decisions, leading to increased brand loyalty and advocacy. Enhance the Customer Experience Consistency extends beyond visual elements; it also includes the overall customer experience. From the moment a customer interacts with a brand's website or social media presence to the final purchase, maintaining consistency ensures a seamless journey. Achieve Effective Communication and Marketing Consistent branding simplifies marketing efforts. With a clear and established brand identity, businesses can craft cohesive marketing campaigns that resonate with their target audience. Whether it's through social media, email marketing, or traditional advertising, consistent branding ensures that every message aligns with the brand's core values and positioning. Consistent branding is not merely a marketing buzzword; it is a strategic imperative for businesses aiming to succeed in a competitive marketplace. Building a memorable identity, earning trust and credibility, standing out, delivering an enhanced customer experience, and cultivating brand loyalty are all key benefits of maintaining consistency
QuickBooks:
When it comes to managing finances, QuickBooks is a go-to app for small business owners. It simplifies accounting tasks by offering features like invoicing, expense tracking, payroll management, and tax calculations. With real-time data synchronization across devices, intuitive reporting, and seamless integration with other software, QuickBooks saves time and ensures accurate financial records. Slack: Communication is key for any business, and with Slack it's simple! Slack is an app designed to enhance team collaboration and communication. It offers real-time messaging, file sharing, and integrations with other tools, facilitating seamless communication within your organization. With dedicated channels for specific teams or projects, direct messaging, and the ability to integrate various apps, Slack helps streamline communication and boost productivity. Mailchimp: Email marketing is a powerful tool for small businesses to engage with customers and drive sales. Mailchimp simplifies email marketing campaigns by providing pre-designed templates, automated workflows, and segmentation features. It allows you to create professional-looking emails, track campaign performance, and build customer relationships, all in one easy to use platform. Shopify: For small businesses looking to establish an online presence and sell products or services online, Shopify is the place. It offers an intuitive interface, customizable storefronts, secure payment gateways, and a range of marketing tools. With Shopify, you can easily set up an online store, manage inventory, process orders, and track sales, enabling your small business to reach a wider audience and increase sales. Canva: Visual content is crucial for engaging customers and creating a strong brand identity. Canva is a graphic design app that enables small business owners to create stunning visuals, including social media posts, flyers, presentations, and more. With its drag-and-drop interface, extensive library of templates, and a wide range of design elements, Canva empowers everyone, even non-designers, to produce professional-quality graphics for free. HubSpot: HubSpot is an all-in-one marketing, sales, and customer relationship management (CRM) platform. It provides small businesses with the tools to manage leads, automate marketing campaigns, track customer interactions, and analyze data. With features like email marketing, lead nurturing, contact management, and sales funnel tracking, HubSpot helps small businesses streamline their marketing and sales processes all in one place. In the digital era, small businesses have the opportunity to leverage powerful apps to streamline operations, enhance productivity, and achieve growth. The apps mentioned above, including QuickBooks, Slack, Mailchimp, Shopify, Canva, and HubSpot, are just a few examples of the many options available. By carefully selecting and utilizing the right apps for your specific needs, you can empower your small business, save time, and focus on what truly matters: delivering exceptional products or services to your customers while driving success in a competitive marketplace
Any business that joins during our Membership Drive will receive 50% off their 2023 membership dues, 25% off their 2024 membership dues (if paid by 7/25/2023), and free event registration for select upcoming Chamber events, including our New Member Meet & Greet on July 28. Interested in helping us reach our goal? Here are a few ways you can help:
We look forward to sharing our progress with our members at the end of July. Happy Membership Drive month!
Two years later, Chris Anders joined Berry Digital Solutions as Co-Owner and Head Web Specialist. Their team now also consists of Staci Wisma – Customer Relations, Danielle Norton – Project Manager and Kelli Ross – Web Developer. Berry Digital Solutions is “not your average website company,” according to their website. Websites are how they have built their brand, and they say a good website is the foundation of any successful business. Over the years, they have grown into so much more – a company of complete digital marketing solutions. Berry Digital offers 4 types of services: Website Development, Social Media Services, Content Creation and Paid Advertising. Each service covers a wide range of topics and the team makes sure to go above and beyond what most other companies can provide. They offer free brainstorming to any business or organization, which is a great way to talk through goals with someone who understands the difficulties of trying to run and market their own business. Berry Digital Solutions makes marketing easy for their clients. According to Berry Digital, becoming a Chamber member has allowed them to network with small businesses in Logan County and better understand their needs. They have been able to connect with local leaders and business owners and are following their own advice, which is “Get to know your community, start to build a network and surround yourself with people that will help you grow.” With over 200 local clients, Berry Digital has worked hard to connect local businesses to their community. For the past two years, Ryan has even been selected by Google to represent Ohio small businesses in Washingtion D.C. There, he has talked to Congress about data privacy laws and proposed legislation that could be daunting for small business owners. You can find more information about Ryan’s visit to the Capital on their website blog, as well as other tips, tricks and advice on various digital marketing topics. Over the past year, more than 1.8 million users have visited Berry Digital Solutions’ websites. That number now includes the Logan County Chamber website, which was recently given a makeover. Not only did the Berry Digital team refresh our website, but they have also given us practical advice on how to reach more people with it! The Chamber team is very appreciative of how timely and thoughtful Berry Digital has been during this transition. Ben Vollrath, Chamber President, states “Ryan and his team made it easy for us as they built the Chamber a new website. They are creative, responsive, and treat you like you are their highest priority.”
Please join us in congratulating Berry Digital Solutions on their 10 year anniversary and for being the Logan County Chamber of Commerce July 2023 Business of the Month!
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