April Business of the Month: Clarity Technology Solutions

​With an impressive 20 years in business and two years as a dedicated Chamber member, Clarity Technology Solutions has been a game-changer in the IT world, offering expert technology management to businesses that need reliable and cost-effective solutions. Clarity has proven to be a company that exemplifies excellence, integrity, and a steadfast commitment to the Logan County business community.

Clarity Technology Solutions was founded two decades ago by Jason and Pam Comstock, a husband-and-wife duo with a shared passion for helping businesses succeed through technology. Jason, with a career in IT dating back to 1989, spent several years at CompuServe before working for two technology startups. Along the way, he noticed small businesses struggling to navigate the increasingly complex world of IT and saw a significant opportunity to step in and help. With support from mentors and peers, Jason and Pam launched Clarity Technology Solutions, driven by three core values: Trust, Integrity, and Skill.

Jason Comstock

Since its inception, Clarity has become more than just an IT service provider. It has grown into a trusted partner for businesses, ensuring that they have the tools and support they need to thrive in an ever-changing digital landscape. Jason credits much of their success to the wisdom and insights gained from mentors, peer groups, and a relentless pursuit of learning. Always eager to refine their approach, Clarity continuously adapts to industry trends, allowing them to offer best-in-class IT services to their clients. Customer service is at the heart of everything Clarity does. They diligently track and measure their Customer Satisfaction (CSAT) score, which currently stands at an impressive 99.4%.
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Clarity Technology Solutions bridges the gap by offering comprehensive IT services specifically tailored to the needs of small and mid-sized businesses. Their ideal client profile is companies of 10-100 employees, as they have learned that smaller businesses are often limited in staffing and investment for technology. This limitation can leave businesses vulnerable to cyber threats, system failures, and inefficient operations. Clarity’s core services include infrastructure management, cloud services administration, backup and recovery solutions, and cybersecurity management and compliance. As a fractional IT service provider, the team can deliver these services for much less than what it would cost a business to hire an in-house IT person. By also acting as a referral source for clients to help them address their business needs, this adds to the trust that clients have in the Clarity team. Transparency and accountability are key components of their approach, as evidenced by the client accountability reports they publish to ensure that their services align with client needs and expectations.

Behind every successful company is a team of dedicated professionals, and Clarity Technology Solutions is no exception. Jason Comstock leads the company as President and Founder, bringing 20 years of leadership and expertise. His wife, Pam Comstock, has also been with the company since day one, overseeing financial operations as Fiscal Officer. The team also includes Todd Freshour – an IT Support Specialist, Tony Stahl – Team Lead, Austin Confer – an IT Support Specialist, and Amanda Comstock – Administrative Assistant. The newest addition to the team, Joe Rausch, joined as an IT Support Intern from Tolles’ cybersecurity program where Jason sits on the advisory board.

The Clarity Team

While Clarity Technology Solutions is headquartered in Union County, the company has expanded its services into Logan County in recent years. Recognizing the importance of community involvement and the growing need for expert IT solutions in the area, Clarity became a member of the Logan County Chamber of Commerce in 2023. By joining the Chamber, Jason and his team have been able to build strong relationships within the local business community and extend their expertise to businesses in need of reliable IT support. Recently, Jason presented at a Chamber Lunch & Learn about cyberattack readiness. This dynamic workshop was designed to help businesses walk away with a plan of action/resilience in the face of a cybersecurity event.
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Clarity Technology Solutions has earned multiple accolades over the years, reflecting their dedication to excellence and community impact. In 2019, they were honored as the Small Business of the Year by the Delaware Area Chamber of Commerce and were recently named the 2024 Small Business of the Year by the Union County Chamber of Commerce – an award that will be officially presented on April 24, 2025. In addition, Jason Comstock received the 2023 Industrial Parkway Association Leadership Award, further solidifying his reputation as a leader in the IT industry.

Having spent two decades building Clarity from the ground up, Jason has valuable advice for aspiring entrepreneurs. His top recommendation is to build a strong network and learn from others. Engaging with industry peers, joining peer groups, and staying open to new ideas can make all the difference in long-term success. Reflecting on his journey, Jason recalls a pivotal moment in 2024 when he was asked what advice he would give to his past self in 2005. Without hesitation, his answer was simple: "Engage in a peer group early on."

The future looks bright for Clarity Technology Solutions, with several exciting milestones on the horizon. The company is in the final stages of earning its Digital Forensics & Incident Response Certification, a crucial step in enhancing its cybersecurity services for clients. Additionally, Clarity is wrapping up its GTIA Trustmark Certification, which will further strengthen its security controls and compliance measures.
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On a personal level, Jason and Pam have even more to celebrate. This year marks their 35th wedding anniversary, a testament to their enduring partnership in both business and life. The couple is also eagerly anticipating the arrival of their sixth grandchild, adding another joyous milestone to an already eventful year.

For businesses looking for expert IT solutions with a personal touch, Clarity Technology Solutions is the go-to partner. Whether you need infrastructure management, cybersecurity services, or strategic IT guidance, their team is ready to help. Contact Clarity Technology Solutions today by giving them a call at (937) 303-4033 or visiting their website: clarityts.com.

Please join us in congratulating Clarity Technology Solutions on being the Logan County Chamber of Commerce April 2025 Business of the Month!